Customer FAQs

General Information

• Are Yiftee gifts available internationally?
• Are Yiftee/Community Cards reloadable?
• Can I combine gifts?
• Can I purchase a plastic card?
• Can't find my bonus gift
• Duplicate order

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Sending a Gift

• How can I print my gift for hand delivery?
• How do I change the recipient's email address for a scheduled gift?
• How do I know the gift I sent was received?
• How do I send a Yiftee gift?
• I was asked for more information
• Is there a fee to send a Yiftee Gift Card?

Redeeming a Gift

• Adding Cards to Mobile Wallet for Tap-to-Pay
• Do my friends have to have a Yiftee account to redeem a gift?
• How many times can a gift be redeemed?
• How to activate my gift card?
• How to manually add a giftcard to your mobile wallet
• I can't find my Yiftee gift

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