Yiftee Support Center
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Customer Center
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General Information
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Am I giving my friends access to my credit card on their phones?
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Are Yiftee gifts available internationally?
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Can't find my gift in my inbox?
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Do Yiftee gifts expire?
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How do I thank my friend for the Yiftee gift I received?
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How will I know if I receive a Yiftee gift?
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I found a bug, who should I contact?
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What are Yiftee gifts?
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What Browser and Mobile Devices does Yiftee support?
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What is a Let Me Choose gift?
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Am I giving my friends access to my credit card on their phones?
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Sending a Gift
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Can I re-send my Yiftee gift?
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Do you need a special occasion to send a Yiftee Gift?
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How do I change the recipient's email address or phone number for a scheduled gift?
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How do I know the gift I sent was received?
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How do I send a Yiftee gift?
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How do I send a Yiftee™ gift to someone not on Facebook?
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Is there a fee to send a Yiftee Gift Card?
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Is there a limit to the amount a Gift can be?
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Print for Hand Delivery
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Can I re-send my Yiftee gift?
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Redeeming a Gift
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Do my friends have to have a Yiftee account to redeem a gift?
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How many times can a gift be redeemed?
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I clicked the “View Gift Voucher” button on my gift but it still shows as processing
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I just received a Yiftee gift, how do I redeem it?
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I just tried to redeem my Yiftee gift but, the Merchant won't take it. What should I do?
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The card won't go through, what is the problem?
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The Merchant needs an address to process the card. What address do I give them?
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What happens if I don't redeem the Yiftee gift for the full amount shown on the card?
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Do my friends have to have a Yiftee account to redeem a gift?
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Merchant Center
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Frequently Asked Questions
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New Merchant- Everything You Need To Know
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Add your Yiftee gift card link or button to your website
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Can I choose available gift card values for my listing?
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Do the Yiftee gift givers pay a fee?
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How can I print my gift that was to be hand delivered?
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How do I activate my merchant listing?
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How do I add/change Business Page Colors in the Merchant Portal?
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How do I change/update/customize my listing(s)?
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How do I import my customer list(s) to send gifts?
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How do I know if my listing(s) is "live"?
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How do I let my customers know about my Yiftee gift cards?
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How do I process a payment that exceeds the Yiftee gift card value?
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How do I redeem a Yiftee gift card?
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How do I signup multiple locations?
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How do I track gift card sales and gift card redemptions?
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How do I update credit card information for billing purposes?
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How is a gift sent from my website?
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If someone uses a giftcard at our store, what happens if they return the item or need a refund?
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Setup QuickPicks on my merchant listing
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Watch the Yiftee Merchant Training Video
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What are 'impressions' in the Merchant Portal?
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What are the benefits of being a Yiftee merchant?
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What are the steps to fully activate my listing?
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What can I do in the Merchant Portal?
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What happens if I deactivate my listing?
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What tools are available for me to train my cashiers?
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When do I get paid?
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Why is my business on Yiftee's website?
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Why should I use Yiftee as my gift card solution?
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Yiftee Gift Card Basics
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New Merchant- Everything You Need To Know
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Sandwich Of The Week Club
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Sandwich Of The Week
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I want to purchase a membership, it's asking me to enter a “store code”. What is it?
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I have a membership, but my email/smartphone# has changed, how do I update the email address/smartphone# for my membership?
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How do I correct a wrong email or smartphone# for a membership gift that I sent?
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Can membership be cancelled?
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Is the purchase of the Sandwich of the Week Club refundable?
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When will codes be delivered to a club member?
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How often will codes be delivered to a club member?
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I've received a membership, how do I get my sandwiches?
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I mistakenly pressed REDEEM on my smartphone before visiting the store. What do I need to do now?
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I lost my code(s). How do I redeem them?
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What shall I do if cashier is not able to complete the redemption?
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My code expired. How can I extend it?
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I want to purchase a membership, it's asking me to enter a “store code”. What is it?
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