Square POS

Manually Enter Card Payments

If your customer or a payment card isn’t present, you can manually enter your customers’ card information without the Square Reader on a supported mobile device, accept a payment online, or send an invoice from your online Square Dashboard or mobile device.

Click on this link for the complete Square Manual Card Entry Instructions and/or scan this QR code:

Manual Card Entry on Square POS - Step-by-Step Guide

Based on the official Square documentation, here's how to manually enter credit card information on a Square POS system:

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Before You Begin - Enable Manual Card Entry

Manual card entry must be enabled in your settings first:

On Square POS App (Mobile/Tablet):

1. Tap ☰ More (bottom navigation bar)
2. Tap Settings
3. Tap Checkout
4. Tap Payment Types
5. Toggle Manual Card Entry ON (should turn blue)
6. Drag "Manual Card Entry" to Main payment types section
7. Return to the Checkout screen

On Square Virtual Terminal (Web Dashboard):

1. Sign in to your Square Dashboard
2. Click Payments > Virtual Terminal > Settings
3. Click Checkout
4. Toggle Manually Enter Card ON
5. Click Save

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Step-by-Step Process - Mobile/Tablet:

Step 1: Add Items to Sale

Ring up your customer's items from your Item Library or enter a custom amount for the transaction.

Step 2: Tap Charge

When ready to collect payment, tap the Charge button at the bottom of the screen.

• If using a tablet in portrait mode (vertical), tap Review Sale first, then Charge

Step 3: Select Manual Card Entry

On the payment screen, tap Manual Card Entry button instead of using your card reader.

This will open the manual entry screen.

Step 4: Enter Card Information

Carefully enter all required card details:

1. Card number (15-16 digits with no spaces)
2. Expiration date (MM/YY format)
3. CVV/Security code (3-4 digits on back of card)
4. Billing ZIP code (postal code for card's billing address)

Critical: All information must be entered exactly as it appears on the card and matches the billing address. If any detail is incorrect, the card will be declined.

Step 5: Tap Charge

Once all information is entered, tap Charge to process the payment.

To cancel before processing, tap the X icon or back arrow to return to the previous screen.

Step 6: Send Receipt

After successful payment, offer your customer a receipt option:

• Email receipt (customer enters email address)
• Text/SMS receipt (customer enters phone number)
• Print receipt (if printer is connected)
• No receipt

The screen will display "All Done" when the transaction is complete!

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Step-by-Step Process - Square Virtual Terminal (Desktop):

Step 1: Access Virtual Terminal

Sign in to your Square Dashboard and navigate to: Payments > Virtual Terminal > Take a Payment

Step 2: Fill Out Order Details

Enter the sale information:

• Customer information (optional but recommended)
• Items or custom amount
• Any applicable taxes or fees

Step 3: Select "Manually Enter Card"

On the payment screen, select the Manually enter card option.

Step 4: Enter Card Details

Input the required information:

• Card number
• Expiration date
• Security code (CVV)
• Billing postal code

Step 5: Click Charge

Click Charge to process the payment through Square Virtual Terminal.

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Troubleshooting:

If "Manual Card Entry" doesn't appear:

1. Verify it's toggled ON in Settings
2. Ensure it's dragged to "Main payment types"
3. Update your Square POS app to the latest version
4. Contact Square support at 1-855-700-6000

If payment fails:

• Double-check all card details for accuracy
• Verify the ZIP code matches the billing address
• Ensure the card hasn't expired
• Try entering the information again