Order Desk

Use "Order Desk" to sell your Community eGift Cards to walk-in buyers and at public events, in addition to through your Community Card page. There is no additional cost to use "Order Desk." Check out our latest press release and the best practices for using "Order Desk" below. 

• Get familiar with how it works - Attached you'll find an FAQ document with helpful information on "Order Desk." You can also watch this demo for a full explanation of how this new feature works. 
• Activate the "Order Desk" feature in your portal– Log into your Community Card portal and click on "Order Desk" at the top of the page. Check the box and click save to activate the "Order Desk" feature. Please note, you might not need to complete this step if you previously attended an "Order Desk" demo and the feature is already live in your portal. 
• Sell gift cards in your office- With "Order Desk" you will be able to sell your Community Card to walk-in buyers. You'll sell the cards through your portal using the customer's credit card. Please make sure you verify the credit card information and buyers identity as you will be responsible for any chargebacks.   
• Sell gift cards at a community event- "Order Desk" allows you to sell gift cards at community events like fairs, farmers markets, wine walks, etc. 
• Email us if you have any questions- Feel free to email Raquel Lopez with any questions, concerns or issues you may run into with "Order Desk."